When brushing the client's hair you should begin:

• A. By brushing vigorously
• B. By first massaging the scalp
• C. From the scalp first, then toward the ends
• D. From the ends first, then toward the scalp

Answer: (D)

Starting at the ends and working up toward the scalp minimizes damage and discomfort by loosening knots gradually without pulling on the roots. When you begin at the ends, you reduce tension along the hair shaft and prevent breakage that can occur if you pull from the scalp through tangled sections. Detangle small sections first, then brush upward toward the scalp in gentle passes. This approach also helps you notice any problem areas early and makes the overall brushing smoother. Use a wide-tooth comb or a detangling brush, support the hair with your other hand at the ends to guide it, and consider a lightweight detangling product if tangles are stubborn.