If areas of enlarged open follicles surrounded by clusters of red spots indicating tinea capitis are observed, what should you do?

• A. Continue with the service
• B. Refer the client to a physician
• C. Cleansing with a medicated shampoo
• D. Cleansing and massaging the scalp with an antiseptic lotion

Answer: (B)

Noticing enlarged open follicles with clusters of red spots on the scalp signals a contagious fungal infection, such as tinea capitis. Because this requires medical diagnosis and antifungal treatment, the appropriate action is to refer the client to a physician. In a salon, you should not proceed with the service or attempt to treat it with medicated shampoos or antiseptic lotions, since these won’t address the infection and could spread it to others. Stop the service, guide the client to obtain professional medical care, and reschedule only after clearance from a healthcare professional.