If a person matches their actions with their words, it is an example of which trait?

• A. Respect
• B. Integrity
• C. Etiquette
• D. Commitment

Answer: (B)

Matching actions with words shows integrity. Integrity means being honest and consistent—doing what you say you will do and acting in line with your values. This builds trust with clients and coworkers and is essential in a salon, where following through on promises, maintaining safety and sanitation, and upholding client confidentiality all depend on that alignment between what you say and what you do. Respect is about how you treat others, etiquette covers manners and professional protocol, and commitment is about sticking with tasks or goals. The situation described specifically reflects integrity because the emphasis is on the harmony between stated intentions and actual behavior.