Identifying the cost of the service is discussed during which service essential?

• A. Create
• B. Consult
• C. Connect
• D. Complete

Answer: (B)

During the service flow, the consultation is the moment to align on the client’s goals, preferences, and practical details, including pricing. This is where you present the service options and their costs, so the client can choose a plan that fits their budget and expectations before any work starts. Having this discussion at the consult helps prevent surprises, sets clear expectations, and builds trust.

The other essentials are about executing the service (creating the look), building rapport and gathering needs (connecting), or wrapping up with aftercare and final checks (completing). Pricing belongs in the consult because it’s part of planning and agreement before proceeding.